How can we help you?
Find answers to common questions about The Mini Port platform
Getting Started as a Buyer
Welcome to The Mini Port! Follow these steps to source products efficiently:
- Browse & Search: Use our advanced search filters to find products by category, price range, or supplier location.
- Post RFQs: Can't find what you need? Post a Request for Quotation (RFQ) to get custom offers from multiple verified suppliers.
- Compare Quotes: Review quotes in your dashboard, comparing price, delivery time, and supplier ratings.
- Direct Communication: Chat directly with sellers to negotiate terms or ask specific product questions.
Grow Your Business
Maximize your visibility and sales on The Mini Port:
- Create Your Store: Complete your profile with a logo, description, and contact details to build brand identity.
- List Products: Add high-quality images and detailed descriptions. Ensure you specify accurate MOQs and pricing.
- Get Verified (KYC): Submit your business documents to earn the "Verified Seller" badge and boost buyer confidence.
- Respond Fast: Reply to inquiries and RFQs promptly to improve your response rate score.
Choose Your Growth Path
We offer flexible plans tailored to your business stage:
| Feature | Free Plan | Premium Plan |
|---|---|---|
| Product Listings | Up to 3 | 10 to 100 |
| Contact Visibility | Hidden | Visible to All |
| Search Ranking | Standard | Priority |
| Inquiry Access | Limited | Full Access |
Platform Notes & Guidelines
Please read these important notes before using The Mini Port
For Free Sellers
Free Plan Limitations:
- Maximum 3 active product listings.
- Upload limit of 4 images per product.
- Hidden Contact Details: Buyers cannot see your phone/email directly; they must send an inquiry.
- Standard support via email only.
Upgrade anytime to remove these limits!
MOQ (Minimum Order Quantity)
Minimum Order Quantity (MOQ):
- Platform Range: Sellers can set MOQs between 10 and 250 units unless otherwise negotiated.
- Bulk Discounts: Many sellers offer tiered pricing for larger orders.
- Filter: Use the "Low MOQ" filter to find suppliers willing to accept smaller orders.
KYC Verification
KYC Verification Process:
- Why Verify? Earn the Verified badge, unlock higher transaction limits, and gain 3x more visibility.
- Documents Needed: GST Certificate (for India), Business Registration, or PAN Card.
Approval Time: Usually processed within 24-48 business hours.
- Note : verified seller (badge) - for business verification purposes only ( documents checked for platform trust ).
Not goverment verification. buyer should still verify before any order or transaction.
plateform(miniport) is not responsible for this at all
Payment Policy
Secure Payments:
- Gateways: We securely process payments via Razorpay (INR) and PayPal (International).
- Taxes: All INR transactions are subject to 18% GST. Invoices are automatically generated.
- Refunds: Subscription fees are non-refundable.
- recently no escrow facility on website. we are only buyer seller contact bridge.
Frequently Asked Questions
No FAQs available for this section yet.
Frequently Asked Questions
No FAQs available for this section yet.
Frequently Asked Questions
No FAQs available for this section yet.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Subscription Information
| Feature | Free | Paid Plans |
|---|---|---|
| Product Listings | 3 | 10 to 100 |
| Images per Product | 4 | 5-10+ |
| Contact Visibility | ||
| Priority in Search | ||
| Analytics Dashboard | Basic | Advanced |
Still need help?
Our support team is available to assist you with any questions.